I called Emerald Locksmith Services to re-key our new home. I thought I would need to wait a couple of days for them to come to my house, but alas! They came on the same day. I had all 12 locks done and 4 deadbolts installed. Again, I thought it would take the entire day for the work to be done, but I was wrong. All these work took about one to one and a half hours tops. I admit, you guys exceeded my expectations by far, and I was impressed. Plus the guy (I think his name was Peter) was very professional and helpful. I would recommend the Emerald team to my friends here in Seattle.
Thank goodness for Emerald locksmith. I had my patio door lock that I had tried several times to open with no success. After calling Emerald (was about 10:00 PM in the night), they were out within minutes and had the door opened in less than 5 minutes!! Peter did great work – he was quick and honest about what needed to be done, and the amount of time it would take to complete the job. Do not call any other residential locksmith in Seattle. Emerald Locksmith is the only one you need.
I moved to a new house, and the landlord hadn’t changed the locks from the previous owner. I was not at peace until I had a technician from Emerald Locksmith come over and change the locks. I appreciate the team because their response was quick and their services were stellar. I especially loved their professionalism and honesty and the fact that their services were reasonably priced. I would recommend Emerald Locksmith to anyone seeking for residential locksmith services.
Peter was my knight in shining armor today. I locked my car keys in the car at work (again) and needed a super-fast resolution, so I called Emerald Locksmith. Peter – who was on the receiving end was not only funny and friendly on the phone; he arrived on site in less than 15 minutes, fixed the issue in five minutes, and I was back on the road. I hope I won’t need your services again because I’ll be getting spare keys later today – but if I lock them all in the car before I get home, you can count on me to call you again. And hey, I’ll be referring you to my family and friends too.
I bought a car about four months ago, and it came with one set of keys. I had no idea about car keys duplication. Peter walked me through the whole process and was very open about the total cost. On the day of, Peter was quick, efficient and went an extra mile to ensure that everything is functioning as it should. My bump key came without batteries and with the wrong chip. He replaced them but didn’t ask for additional payment. I highly recommend Peter and his team to anyone who needs automotive locksmith services in Seattle.
I don’t like leaving bad reviews, considering I am someone who looks at the bright side of things. However, after much consideration, I thought it would best to share my not so good experience. I’m grateful that I was able to get such a quick service when I needed it most, but was disappointed with the outcomes. The technician told me that the service would have been $150 more had I been charged for the services rendered. I don’t like feeling taken advantage of. I would gladly pay the additional amount if there was no damage. I’m now at the dealership buying parts to my car that will cost me more to fix than the initial issue. The technician was polite and friendly, which explains the two stars instead of one, but I believe the damage could have been avoided.
UPDATE: the business owner promptly contacted me and offered a refund. Thanks to you guys. Because of your incredible management skills and ability to resolve my issues, I added a star to my review.
User experience and quality of work goes hand in hand at Emerald Locksmiths
At Emerald Locksmiths we show up for every job aiming for complete satisfaction. For this reason we put an equal emphasis on quality of work and customer satisfaction. We’re not happy until you are, and will never leave a job that hasn’t accomplished both our goals.
(206) 899 7710